SKILLAMBER
PRIVACY POLICY

Purpose of this Privacy Policy

We at Skillamber ("we", "us", "our") respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains what information we collect, why we collect it, how we use it with whom we share it and your rights.

Information We Collect

• Name, email, address, phone number
• Payment information (only via third-party processors; we do not store full card details on our servers)
• Order information (products purchased, date of purchase, receipts)
• Messages and support requests you send to us

Information Collected Automatically

• Usage data (IP address, device type, browser, pages visited, time on page)
• Cookies and tracking technologies
• Analytics and advertising data

Information from Third Parties

• If you log in using a third-party account, we may receive basic profile information from that provider
• Payment processors, fraud prevention providers and email marketing platforms may share verification/status data with us

How We Use Your Information

We use the information for:

• To provide and maintain our services and process purchases
• To communicate about orders, accounts, changes and support
• To understand site usage for marketing, retargeting, analytics
• Improving our website, features, content
• To detect, prevent and respond to fraud, abuse or security incidents
• To comply with legal obligations

The Digital Personal Data Protection Act, 2023 (DPDP Act) such as:

• Right to Access: Request details of personal data we hold about you.
• Right to Correction: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data, subject to lawful exceptions.
• Right to Grievance Redressal: Raise complaints with our designated grievance officer.

The General Data Protection Regulation (GDPR) such as:

• Right of Access: Obtain a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restrict Processing: Limit the way we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to the processing of your data for direct marketing or other purposes.
• Right to Withdraw Consent: Withdraw your consent at any time.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

If you make a request, businesses must reply to such requests within 30 days. If you would like to exercise any of these rights, please contact us.

Cookies and Tracking

We use cookies, pixel tags and similar technologies to collect information about how you use our site. Cookies enable core site functionality and help us improve the service. You can manage cookie settings in your browser but blocking certain cookies may affect site functionality.

Third-Party Services and Sharing

We use third-party services to operate our business (payment processors, email delivery, analytics, hosting). Those providers operate under their own privacy policies. We only share information that is necessary for them to perform the requested service.

Examples:

• Payment processors: process payments and retain transaction data.
• Hosting / infrastructure: hosts the pages, stores form submissions ad site backups.
• Analytics / Ads platforms: to run, optimize campaigns.
• Other service providers as needed.

Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. If you request deletion, we will remove your data except where retention is required by law.

Security

We implement reasonable technical and organizational measures to secure personal data. However, no method of transmission or storage is 100% secure – if you suspect a security breach, contact us immediately at support@3amquantum.com.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing or receive a portable copy of your personal information. To exercise these rights, contact us at support@3amquantum.com. We will respond in accordance with applicable law.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child provided us information, contact us and we will delete it.

International transfers

We are based in India and may transfer personal information to other countries for processing. When we do so we take steps required by law to protect your data.

Changes to this Policy

We may update this policy occasionally. We will post the revised policy on this page. Please check periodically. Continued use of our services after changes means you accept the updated Privacy Policy.

Contact

If you have questions about this privacy policy, contact us at: support@3amquantum.com.